We are pleased to present the results of our customer satisfaction survey.
A big thank you to all participants. The evaluation of the results has and will continue to help us to offer you the best possible service.
To ensure full transparency, we would like to present the results to you here.
How likely are you to recommend us to a friend, colleague or acquaintance?
Extremely likely
26.53%
very likely
67.35%
undecided
2.04%
very unlikely
4.08%
How would you rate the reliability of QMK GmbH?
very good
67.35%
good
24.49%
Satisfied
2.04%
sufficient
2.04%
inadequate
4.08%
How satisfied are you with the scheduling by QMK GmbH?
very good
57.14%
good
36.73%
Satisfied
6.12%
How satisfied are you with the price-performance ratio of QMK GmbH?
very good
18.37%
good
55.1%
Satisfied
14.29%
inadequate
4.08%
not assessable
8.16%
How would you rate the quality of the work carried out by QMK GmbH?
very good
63.27%
good
28.57%
Satisfied
2.04%
inadequate
4.08%
not assessable
2.04%
How satisfied are you with the customer service provided by QMK GmbH?
very good
57.14%
good
30.61%
Satisfied
6.12%
sufficient
2.04%
inadequate
2.04%
not assessable
2.04%
In your opinion, how competent is QMK GmbH?
very good
56.25%
good
29.17%
Satisfied
2.08%
inadequate
4.17%
not assessable
8.33%
How satisfied are you with the friendliness of the staff?
very good
77.55%
good
18.37%
Satisfied
2.04%
not assessable
2.04%
How satisfied are you with QMK GmbH's quotation preparation?
very good
45.83%
good
31.25%
Satisfied
8.33%
inadequate
2.08%
not assessable
12.5%
How satisfied are you overall with the services provided by QMK GmbH?
Very satisfied
87.76%
reasonably satisfied
8.16%
very dissatisfied
4.08%
What do you particularly like about QMK GmbH?
What don't you like about QMK GmbH?
Do you have any suggestions for QMK GmbH?
We would like to thank you once again for your participation and your open and valuable feedback. Your opinion is very important to us.
If you have any further suggestions for improvement or comments in general, please do not hesitate to contact us. We are here for you.